Frequently Asked Questions

Payment Options

Do you accept payments via Paypal?

Yes, we do accept Paypal.

What other payment methods do you accept?

Payments can be made using Visa, Mastercard, Shop Pay, Google Pay and Apple Pay.  We do not accept American Express or Discover.

Rights System

What are ‘rights’?

Having ‘rights’ means that you will have the first right of refusal to purchase the next title published by CTP during a pre-order window that is only available to rights-holders. Rights-holders who purchase the next published book will automatically have their number or letter matched with the previous book.

For example: if you own the Deluxe #110 of Peter Pan and you order the Deluxe state of the next book published during your pre-order window, you will automatically be assigned #110 of the next book.

Will all books have rights, or will some always be available to the public?

No, not all books will have rights - some books will always be available to the public.

Which books will have rights?

- All 26 Lettered books will always have rights.
- Deluxe books numbered #1 through #150 will always have rights attached to them.
- In a series (e.g. Foundation or Weird.) all Collector’s Editions, Deluxe Editions, and Lettered Editions will all have rights.

Which books will not have rights?

- Deluxe books numbered #151 and above will not have rights associated with them, unless they are part of a series (e.g. Foundation and Weird.)
- Standard books do not have any rights, unless they are part of a series.

What if you begin publishing a trilogy but the books are not all published one after the other? How would rights work there?

Rights always go from the last published book to the next published book, regardless of genre or copyright status, unless a book is part of a clearly established series that is not published sequentially. 

In that case, for example, collectors with rights copies of Part 1 of a trilogy will have rights to both Part 2 of the trilogy whenever it is published. And this applies to all states of the book: Collector’s Editions, Deluxe Editions, and Lettered Editions.

How do I acquire rights?

If a book is part of a series, and you buy a copy from another collector, they can transfer the rights to the next book in the series to you by completing the Rights Transfer form.

For Lettered books: as all Lettered books have rights, you acquire rights by purchasing a copy on a first come, first serve basis when pre-orders open, if any are available.

For Deluxe books: If a collector who has rights does not order their book and a copy between #1 to #150 becomes available, these are offered on a first come, first served basis when copies become available to the public.

For Collector’s Editions: These books typically do not have rights associated with them, unless they are part of a series like Foundation or Weird.

How do I keep my rights?

If you are a rights-holder, you retain your rights by purchasing the next available CTP book in the state that you own, during the exclusive pre-order period. If you do not purchase the next CTP book during the exclusive pre-order period, the rights for that number or letter will become available to someone else.

Are rights transferable?

Rights are transferable for books that are part of a series like Foundation or Weird.

Otherwise, rights are not transferable. 

How will rights to a Lettered book or Deluxe book numbered #1-150 become available after Peter Pan?

If a rights-holder decides not to purchase the next book during the exclusive pre-order period available to rights-holders, that book will become available to the public on a first come first served basis when public pre-orders begin.

Shipping

Can my pre-ordered book be redirected to someone else?

Pre-ordered books are shipped only to the original purchaser and the address provided at checkout, unless the recipient has moved. There are no exceptions.

Instalment Plans

Can I pay for a book using instalments?

Yes, we offer instalment plans through a third party - Partial.ly

What is Partial.ly and how does it work?

Partial.ly is a third party that allows you to create an account and purchase our books using an instalment plan with no interest.

There is a 5% processing fee that is charged by Partial.ly and paid directly to them.

The payments are split into four equal parts, with the first paid immediately and the others over three months.

Books are not shipped until all payments are made. Partial.ly may not calculate the shipping cost accurately; in that case, shipping will be invoiced directly to the buyer.

What happens if I don’t make all the payments on an instalment plan?

If a payment does not go through, Partial.ly will try twice more to process the card stored in your Partial.ly account.

If this fails, the plan will be considered defaulted, the order cancelled and the books put back into stock on the website. Conversation Tree Press will issue a refund less the 5% Partial.ly fee and less a 10% default fee.

If a customer defaults on a payment plan, they will not be allowed to use payment plans in the future. If a new order is placed by the same customer using a payment plan, the order will be cancelled less the 5% Partial.ly fee and less a 10% fee. 

Other

What are lifetime subscribers?

When the Press was starting out, a limited number of lifetime subscriptions at each tier were offered, where subscribers receive one copy of each book the Press publishes. Lifetime subscriptions are no longer available.

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